Onboarding & Resource page

Virtual Cocktail Team Building

Onboarding For Virtual Team Building Clients

IMPORTANT

Guest Shipping Addresses

SHIPPING ADDRESSES for cocktail ingredients kits delivery are due ASAP but no later than 14 days prior to your event date. We will track your packages and send you a list of the USPS Priority Mail Tracking numbers

Cocktail ingredients kits will be shipped via USPS Priority Mail 7-8 days prior to your event date. Domestic shipping charges are already included in your booking.
Guests should be notified to keep an eye out for the arrival of their cocktail kits about 4-5 days before the event date and instructed to refrigerate upon arrival.
Inform guests to contact you right away if they don’t see their kit and to re-confirm their address.
Expedited FedEx shipping: If you would like us to FedEx another kit to your guest, please let us know ASAP. We can usually send another package out within 3 days of your event. There will be an additional shipping charge to you which will vary based on location. We will cover the cost of replacing the kit.

SHIPPING STATUS:

What should you do if a guest has the following shipping status:

DELIVERED TO PARCEL LOCKER: The package may have been delivered to an Apartment or Condo mail room. Please inform the guest to look for the kit in their mailroom.
UNDELIVERABLE: Please reconfirm guest's address is correct. Every now and then a guest provides an incorrect address. If undeliverable, the package is usually being held at the local post office. Please provide guests with their tracking number and inform the guest to check with their local post office for their kit.

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Yes

IMPORTANT

Reductions and Additions To Guest Count

Reductions in guest count may be made no later than 3 weeks prior to the event date to receive a credit back. After 3 weeks the kits are fulfilled and no refunds are issued as we have ordered and paid for your cocktail kit supplies based on the quantity you requested. No more than a 30% reduction in guest count with a refund is allowed after 3 days of BOOKING your event. Extra kits may be sent as gifts or delivered to a main office address.
Additions to guest count: We can usually accommodate last-minute additions of guests. We may need to select expedited 2-day or overnight shipping using FedEx.

Refund Policies

Refund Policies:
Virtual Team Building Cocktail Class Refund Policy
1. If you book your event outside of 28 days of your event date, you may terminate your event within three days of booking. You will receive a refund of all monies paid, less the actual reasonable administrative costs equal to a 2.9% processing fee.
2. No refunds are issued for the cancellation of virtual cocktail events after 3 days of booking. When your event is booked, our executive chef along with our team, orders supplies specifically for your event. When you reserve a date, we are unable to book clients also interested in the same date.
3. You may reschedule your event at no charge if you are rescheduling outside of 28 days from your event date. If you are rescheduling your event within 28 days of your event date there is a charge of replacing the perishable items within the kits and repackaging cocktail kits.
Additional shipping charges will apply for expedited FedEx shipping.
Additional Guests Added within 14 days of the event becomes a higher risk variable with shipping delays. Client Expectations should factor in that we cannot guarantee timely delivery with late guest address submissions.

The above paragraph has been presented to me.

Yes

IMPORTANT

International Shipping

We ship a MOCKTAIL version internationally as customs does not allow the shipment of alcohol. Additional shipping costs apply for each FedEx label, which varies depending on the country. Shipping internationally via FedEx will cost an additional $28 -$54 on average but may be as high as $95 per label. Let’s check first.
SHIPPING ADDRESSES for International Shipping of cocktail ingredients are due ASAP but no later than 16 days prior to your event date.
Additional International Guests Added within 16 days of the event becomes a higher risk variable with shipping delays. Client Expectations should factor in that we cannot guarantee timely delivery with late guest address submissions. Please provide us with your Shipping Addresses ASAP.

The above paragraph has been presented to me.

Yes

Your Information

Name

First

Last

Company Name

Phone

Event Date ( Use Your Requested Date Only )

Your Event Time ( Use Your Requested Time Only )

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Download Guest Shipping Address Template

You may download The Guest Shipping Address Templates at the following Links:
1. CSV On The Server
2. Excel File In DropBox

Please use the spreadsheet layout as presented below as our shipping software requires this specific spreadsheet layout.

Note ‘Mocktail’ for any non-alcoholic kits requested in the last column and highlight the guest’s name in yellow.
We can create a Google Forms Invitation on your behalf to collect guest shipping addresses. Please let us know if you would like our assistance.
Make Sure To Group & Add International Shipping Addresses At The Bottom Of The Spreadsheet Below Domestic Addresses

Video Platform

ZOOM / GOOGLE MEET etc… Please include DrinkMaster101@gmail.com to your virtual invite via Zoom / Google Meet etc… If you would like us to create the Zoom invite please let us know.

Guest Invitation Example

Virtual Happy Hour Invitation

YOU’RE INVITED!

Join us for a Virtual Cocktail making Team Building Event on September 9th at 5pm ET / 2pm PT.

A Craft Cocktail Mixologist from DRINKMASTER will guide us through the techniques of making well-balanced classic cocktails: with or without alcohol. You are invited to interact with the Master Bartender, ask questions, participate in trivia, and converse with the group.

Let’s get together and learn how to make a few cocktails!

Your Mixology Kit

You should be receiving your cocktail kit delivery 4-5 days prior to the event date. Your kit includes all the ingredients including citrus, garnish, alcohol, and delicious, vibrant simple syrups (prepared by their executive chef). IMPORTANT: Please refrigerate your cocktail ingredients kit upon arrival. If you don’t see your kit please let us know ASAP and reconfirm your shipping address.

**Mocktail versions will be sent upon request. Please alert me ASAP if you prefer a package without alcohol.**

Pre-Party Checklist + Info

1. Keep an eye out for your package.
2. Once you’ve received a cocktail ingredients kit put everything in the fridge upon receipt to keep ingredients fresh & chilled.
3. On the day of, you will need:

ICE (At least 4 ice cubes per cocktail)
Paring knife and a cutting board to cut fruit.
Cocktail Shaker & Jigger 1.5oz x .75oz OR a Table Spoon.
Glassware for cocktails.
Bar towel/hand towel
A vegetable peeler for garnish.

What’s Shakin? Below are the cocktails we’ll learn to perfect.

For a NON- Alcoholic Version: Just substitute with 2 ounces of Soda Water instead of Liquor. Add soda water after shaking your base cocktail ingredients.

Gold Rush – 1.5oz Bourbon .75oz Honey Syrup .75oz Lemon Juice

Strawberry Basil Margarita – 1.5oz Tequila .75oz Basil Margarita Syrup .75oz Lime Garnish

Rosemary Peach Gin Cocktail -1.5oz Gin, .75oz Rosemary Peach Syrup, .75oz Lime Juice

All-in-one-shaker with jigger

We look forward to seeing you

CHEERS!

Guest Reminder Example

Virtual Team Building Event Reminder

Event Reminder,

We look forward to seeing you Thursday, May 19th at 4:00 pm Eastern Time for our Cocktail Making Team Building Event with DrinkMaster. Your cocktail kit will be arriving 4-5 days before the event. Please be on the lookout for your kit! Check your porch, mail room, etc., and let us know if you don’t see your kit. Make sure to keep your kit refrigerated!

A Craft Cocktail Mixologist from DrinkMaster will guide us through the techniques of making a well-balanced classic cocktail: with or without alcohol.

OUR HOST: DrinkMaster – Eric Cross
Eric is one of Boston’s most well-regarded Craft Cocktail Bartenders. Eric has created cocktail programs throughout the city of Boston and has trained hundreds of other Bartenders. Eric’s culinary talents and reputation earned him the privilege of becoming the Dali Lama’s personal tea-maker. They call him “Yoda” in the industry, “The One Who Knows.”

We encourage guests to interact with the DrinkMaster instructor, ask questions and participate in event trivia.

Please be prepared for the event by having the following items on hand:

PRE-PARTY CHECKLIST
*Please keep your cocktail kit refrigerated.
1. ICE (At least 12 ice cubes)
2. Paring knife and a cutting board to cut fruit.
3. Stirring spoon
4. Glassware for cocktails.
5. Bar towel/hand towel
6. A vegetable peeler for garnish.

WHAT’S SHAKEN?
Your cocktail kits include alcohol, syrups, citrus, and bar tools to make the following delicious cocktails.

For a NON- Alcoholic Version: Just substitute with 2 ounces of Soda Water instead of Liquor. Add soda water after shaking your base cocktail ingredients.

Virtual Old Fashioned – 1.5oz Bourbon .75oz Old Fashioned Syrup, Orange swath

Moscow Mule – 1.5oz Vodka, .75oz Ginger syrup .75oz Lime juice, top with 2oz Soda Water

Seasonal Pomegranate Margarita – 1.5oz Tequila, .75oz Pomegranate Syrup, .75 oz Lime Juice

View the Example Virtual Happy Hour Postcard

View the Example Event Email Invitation

Guest Invitation Ideas

These examples can give you some ideas on how you can present your guest invitations! Feel free to use the provided copy above in the template email.

Create custom-branded post-cards

Create and ship your postcards no later than 2-weeks before your event date to the following address. Please provide us with a tracking number and ship inserts to the following address:

Craftsman Syrups

Katie Marshall – DrinkMaster

1603 Ingleside CT

Rock Hill SC 29732

NOTE: Let’s discuss other ways we can customize your kits with snacks or branded bar tools.

Post Event Thank you!

Thank You For Attending Our Virtual Happy Hour

Dear Team,

Thank you for attending our Virtual Cocktail Team Building Event.

Your simple syrups from the cocktail ingredients kits are good for another week. I’f you’d like to recreate the cocktails prepared by the DrinkMaster Team follow the technique below.

Cocktail Preparation: (You syrups are good for a couple more cocktails)

Add ingredients into a cocktail shaker (1.5 oz Liquor, .75oz syrup, .75oz citrus juice)
Fill the shaker with ice
Secure the lid or shaker tin.
Hold the shaker with both hands (one on each piece) and shake vigorously over your shoulder. 8 seconds.
Pour into a cocktail glass of fresh ice, garnish with lemon or lime wedge.

Additional cocktail ingredient kits may be purchased from DrinkMaster at drinkmasterbartending.com

If you’d like to prepare your own syrups here are some of the techniques and recipes of the cocktails we made.

Prepare your own Simple Syrups

Simple Syrup Recipes

Keep small batches of Simple Syrup refrigerated in a glass jar.
Regular Simple Syrup: Use 1/2 cup water / 1/2 cup sugar. Simmer 50/50 Water/Sugar until dissolved.
Honey Syrup: Combine 1/3 cup of honey and 1/3 cup of water. 50/50 Water/Honey ratio. Simmer until dissolved, let cool, and store in a glass jar. Keep refrigerated.
Ginger Syrup: Combine 1/2 cup of sugar and 1/2 cup of water with 1/4 inch piece of scored ginger. 50/50 Water/Sugar ratio. Simmer until dissolved, let cool, strain to remove the ginger, and store in a glass jar. Keep refrigerated.
Pepper Syrup: Combine 1/2 cup of sugar and 1/2 cup of water add 1 inch scored Jalapeno Pepper. 50/50 Water/Sugar ratio. Simmer until dissolved, let cool, strain to remove pepper, and store in a glass jar. Keep refrigerated.

Other Ingredients:

Liquor Nips: consider NIPS instead of the full-sized bottles of Alcohol. 1.6oz / 50ml NIPS are often available at your local liquor store.
Citrus: Refer to the cocktail recipes to determine if you need the juice from a couple of limes, a lemon, or an orange.

Locations