SMS / Text Messaging Terms, Privacy Policy & Customer Support
DrinkMaster provides professional education and career training for adults entering the hospitality industry, including responsible-service certification. Last Updated: August 31, 2026
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SMS / Text Messaging Terms & Conditions
These SMS/Text Messaging Terms & Conditions apply when you opt in to receive SMS/text messages from DrinkMaster Bartending School. Initial SMS consent may be provided through an affirmative SMS/Text Messaging Consent checkbox where offered. You may opt out at any time by replying STOP. You may opt in or opt back in by replying START. For assistance, reply HELP.
1. SMS Consent & Privacy
Mobile information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data, mobile phone numbers, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be provided to service providers solely as necessary to deliver and support DrinkMaster’s SMS/text messaging services, and those providers may use the information only as necessary to provide those services on our behalf.
2. Types of SMS Communications
If you have opted in to receive SMS messages from DrinkMaster Bartending School, messages may include:
- Responses to inquiries and questions submitted to DrinkMaster
- Enrollment and registration confirmations
- Professional Bartending Course scheduling and student communications
- TiPS responsible-service certification registration and scheduling
- Class dates, times, locations, reminders, and schedule changes
- Attendance, rescheduling, and make-up class coordination
- Class and event reservation confirmations
- Order and fulfillment updates
- Customer service and student support
DrinkMaster’s SMS program supports educational programs, enrollment, scheduling, reservations, and customer or student service. SMS messages are not used to advertise or promote alcoholic beverage brands. Reply STOP at any time to opt out. Reply START to opt in or opt back in. Reply HELP for assistance.
3. Message Frequency
Messaging frequency may vary.
The number of messages you receive depends on your inquiry, enrollment, class, certification, reservation, order, or support request. Reply STOP at any time to opt out. Reply START to opt in or opt back in.
4. Message & Data Rates
Message and data rates may apply.
Charges depend on your mobile carrier and service plan. Carriers are not liable for delayed or undelivered messages.
5. Opt-In & Opt-Out
Opt In:
You may opt in to receive SMS messages from DrinkMaster Bartending School by completing a form on the DrinkMaster Bartending School website and affirmatively selecting the SMS/Text Messaging Consent checkbox where offered. You may also opt in or opt back in by replying START.
Opt Out:
You may opt out at any time by replying STOP to any DrinkMaster Bartending School SMS message. If you later wish to resume SMS communications, reply START.
The SMS consent checkbox is optional, is not selected by default, and is not required in order to submit a website form. Providing a mobile phone number alone does not constitute consent to receive SMS/text messages. SMS consent is not a condition of purchase, enrollment, registration, booking, submitting an inquiry, or receiving services from DrinkMaster Bartending School.
Thank you for opting into SMS messages from DrinkMaster Bartending School. To opt out at any time, reply STOP. To opt in or opt back in, reply START. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.
Thank you for opting out of SMS messages from DrinkMaster Bartending School. You will not receive any further SMS communications. To opt back in at any time, reply START. To opt out again at any time after opting back in, reply STOP. For assistance, reply HELP.
6. STOP & START
You may change your SMS messaging preference at any time. Reply STOP to opt out of SMS communications. Reply START to opt in or opt back in to SMS communications.
After replying STOP, you may receive a final confirmation acknowledging your opt-out request. You will not receive further SMS communications unless you subsequently opt back in by replying START.
After opting in or opting back in with START, you may again opt out at any time by replying STOP.
You may also contact DrinkMaster directly regarding your SMS preferences by calling
617-482-1999
or emailing
Contact@DrinkMasterBartending.com.
Opting out of SMS messaging does not affect your enrollment, registration, booking, or ability to receive services from DrinkMaster Bartending School.
7. Help & Customer Support
For SMS assistance, reply HELP. Reply STOP at any time to opt out. Reply START to opt in or opt back in.
Thank you for contacting DrinkMaster Bartending School. For immediate assistance, please call 617-482-1999 or visit DrinkMasterBartending.com. Reply STOP to opt out or START to opt in or opt back in. Message and data rates may apply.
You may also contact DrinkMaster directly:
- Phone: 617-482-1999
- Text: 617-719-9999
- Email: Contact@DrinkMasterBartending.com
- Mail: DrinkMaster Bartending School, 108 Lincoln Street, Boston, MA 02111
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Messaging frequency may vary.
- Reply STOP at any time to opt out.
- Reply START to opt in or opt back in.
- Reply HELP for assistance.
- SMS consent is optional and is not a condition of purchase, enrollment, registration, booking, or receiving services.
- Providing a mobile phone number alone does not constitute SMS consent.
- Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
9. Consent & Eligibility
By opting in, you represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to receive messages at that number. Reply STOP at any time to opt out. Reply START to opt in or opt back in. If you stop using a mobile number that you provided to DrinkMaster, please notify us so that we do not send messages to a subsequent subscriber of that number.
10. Supported Carriers & Delivery
SMS availability and delivery may depend on your wireless carrier, device, coverage, and service. DrinkMaster does not guarantee that every message will be delivered or received within a particular period of time.
11. Changes to SMS Terms
DrinkMaster may update these SMS/Text Messaging Terms & Conditions periodically to reflect changes in our messaging program, services, technology, or applicable requirements. Updated terms will be posted on this page and the Last Updated date will be revised when appropriate.
SMS Privacy & Consent Terms
DrinkMaster Bartending School offers optional SMS/text messaging to
customers, prospective students, students, and guests who choose to
receive text communications from us.
Providing a mobile phone number does not by itself constitute consent
to receive SMS/text messages.
Where SMS messaging is offered through a DrinkMaster website form,
users may separately choose to opt in by affirmatively selecting the
SMS/Text Messaging Consent checkbox. Users may also reply START
to opt in or opt back in and may reply STOP
at any time to opt out.
enrollment, registration, booking, submitting an inquiry,
or receiving services from DrinkMaster Bartending School.
Types of Messages
By opting in to SMS/Text Messaging, you consent to
receive SMS/text messages from DrinkMaster Bartending School related
to your inquiry, enrollment, courses, class schedules and reminders,
certification, and student support. Messages may also include
service-related responses or information consistent with the reason
you contacted DrinkMaster. Reply STOP to opt out or reply
START to opt in or opt back in.
Message Frequency & Charges
Message frequency varies.
Message and data rates may apply depending on your mobile carrier
and service plan. Reply STOP to opt out. Reply
START to opt in or opt back in.
Opt-In, Opt-Out & Help
Reply STOP at any time to
opt out of future SMS/text messages. Reply
START to opt in or opt back in.
Reply HELP for assistance.
You may also call
617-482-1999
or email
Contact@DrinkMasterBartending.com.
SMS Opt-In, Opt-Out & Help Confirmation Messages
DrinkMaster Bartending School uses the following standard confirmation and assistance messages for its SMS program:
Mobile Information & SMS Consent Privacy
Mobile information will not be shared with third parties or affiliates
for marketing or promotional purposes.
SMS opt-in data, mobile phone numbers, and text messaging consent will
not be sold, rented, or shared with third parties or affiliates for
their marketing or promotional purposes. Information may be provided
to service providers solely as necessary to deliver and support our
SMS/text messaging services.
Privacy Policy
This Privacy Policy describes our policies and procedures regarding
the collection, use, and disclosure of information when you use the
DrinkMaster Bartending School website and services. It also explains
certain privacy rights and choices that may be available to you.
We use personal information to provide, administer, support, and improve
our services; process enrollments, bookings, purchases, and orders;
communicate with customers and students; and operate our website and
business.
Information We Collect
While using our website or services, we may ask you to provide
information that can be used to contact or identify you or to
administer the service you requested. This may include:
- First and last name
- Email address
- Phone number
- Billing or shipping address
- Address, city, state, and ZIP code
- Course, certification, class, or event interests
- Enrollment and registration information
- Booking and purchase details
- Order and fulfillment information
- Questions and communications submitted to DrinkMaster
- Website usage and technical data
How We Use Your Information
DrinkMaster may use personal information for purposes including:
- Providing and maintaining our services
- Processing bookings, enrollments, registrations, purchases, and orders
- Administering Professional Bartending Courses and TiPS Alcohol Certification
- Administering Craft Cocktail Classes and corporate team building events
- Communicating regarding inquiries, reservations, schedules, updates, and service information
- Providing customer and student support
- Fulfilling orders and event-related materials
- Improving website performance and user experience
- Sending permitted email communications about related classes, events, programs, or promotions
- Sending SMS/text communications when the recipient has opted in to SMS messaging
- Complying with applicable legal, regulatory, security, and business requirements
Usage Data, Cookies & Website Tracking
Usage data may be collected automatically when using the website and
may include IP address, browser type, browser version, pages visited,
date and time of visits, device information, and other technical or
diagnostic data.
Our website may use cookies, web beacons, and similar technologies
to support functionality, remember preferences, analyze website
traffic, improve performance, and understand how visitors use our website.
- Essential Cookies – required or useful for website functionality
- Functionality Cookies – help remember user preferences
- Analytics Cookies – help us understand and improve website performance
You may configure your browser to refuse or limit cookies. Some parts
of the website may not function properly if cookies are disabled.
Email Communications
We may use your email address to send transactional or service-related
communications and, where permitted, newsletters, marketing materials,
or information about upcoming classes, programs, events, and related
services. Marketing emails may include an unsubscribe mechanism.
Email delivery may be supported by third-party service providers acting
on our behalf.
Payments
DrinkMaster uses secure third-party payment processors to handle
certain transactions. Payment information such as complete credit
card numbers is processed by the applicable payment provider rather
than being directly stored by DrinkMaster as part of ordinary website
payment processing. Payment providers maintain their own privacy and
security practices and may be subject to PCI-DSS requirements.
Sharing of Information
DrinkMaster does not sell or rent personal information.
We may share information with trusted service providers when reasonably
necessary to operate our business and provide requested services,
including providers supporting:
- Payment processing
- Email delivery and communications
- Website hosting and operation
- Website analytics and performance
- Shipping and order fulfillment
- Business and customer-support systems
Information may also be disclosed when required by law, regulation,
legal process, or when reasonably necessary to protect the rights,
security, property, or interests of DrinkMaster, our customers,
students, or others.
Mobile information will not be shared with third parties or affiliates
for marketing or promotional purposes. SMS opt-in data and consent will
not be shared with third parties or affiliates for their marketing or
promotional purposes.
Data Security
We take reasonable administrative and technical measures designed to
protect personal information from unauthorized access, disclosure,
alteration, or destruction. However, no method of transmission over
the internet or method of electronic storage can be guaranteed to be
completely secure.
Children’s Privacy
Our website and services are not directed to children under 13,
and we do not knowingly collect personal information from children
under 13 through our website. If you believe a child has provided
personal information to us, please contact us.
California Privacy Rights
California residents may have specific rights regarding personal
information under applicable California privacy law. Depending upon
the circumstances and applicable law, these may include:
- The right to request information regarding personal information collected about you
- The right to request access to certain personal information
- The right to request deletion or correction of certain personal information
- Applicable rights concerning the sale or sharing of personal information
- The right to exercise applicable privacy rights without unlawful discrimination
To submit a privacy-related request, please contact DrinkMaster using
the contact information at the bottom of this page.
Links to Other Websites
Our website may contain links to websites or services that are not
operated by DrinkMaster. DrinkMaster is not responsible for the
privacy practices or content of third-party websites. We encourage
visitors to review the privacy policies of websites they visit.
Cocktail Ingredient Kit Fulfillment
Order Fulfillment.
Cocktail ingredient kits are generally shipped
8–10 business days prior to your
scheduled event date to allow sufficient time for delivery.
Once your order ships, you will be notified by email with available
tracking information. Business days are Monday through Friday and
do not include holidays or weekends.
Carrier delivery estimates are estimates and are not guarantees.
Once an order leaves our facility, delivery is handled by the
applicable carrier.
If an order arrives damaged, please retain the original shipping
containers and photograph the damage so a carrier claim can be
documented. If an order is returned to DrinkMaster as undeliverable,
any applicable refund may be reduced by shipping costs incurred.
Refund Policies
Virtual Team Building Cocktail Classes
If you book your event more than 28 days before the scheduled event
date, you may cancel within three days of booking. A refund will be
issued less reasonable administrative costs equal to a 2.9%
processing fee.
No refunds are issued for cancellation of virtual cocktail events
after the three-day booking period. When an event is booked, supplies
may be ordered specifically for the event and the event date is
reserved for the client.
You may reschedule at no charge when rescheduling more than 28 days
before the event date. If an event is rescheduled within 28 days,
charges may apply for replacement of perishable ingredients and
repackaging of cocktail kits.
Reductions in guest count must be made no later than three weeks
before the event date to receive an applicable credit. No more than
a 30% reduction in guest count with a refund is allowed after three
days from the original booking. Last-minute additions may require
expedited shipping charges.
In-Person Team Building Cocktail Classes
Cancellation:
If you book more than 28 days before the event, you may cancel within
7 days of booking. A refund will be issued minus a 2.9% processing fee.
No refunds are issued after the seven-day post-booking period.
Guest Count Reductions:
Reductions of up to 20% of the original contracted guest count are
permitted when DrinkMaster is notified at least 30 days before the
event. Reductions exceeding 20% within 30 days will be charged at
80% of the originally contracted guest count. Reductions within
seven days cannot be accommodated and will be charged at the full
contracted amount.
Rescheduling:
More than 28 days before the event, rescheduling is permitted at no
charge. Within 28 days, a 15% rescheduling fee applies. Within three
days, a 20% rescheduling fee applies.
Emergency Rescheduling:
For documented emergencies, including severe weather or other
circumstances beyond the client’s control, an event may be
rescheduled with a 15% rescheduling fee. Reasonable charges for
supplies already purchased may also apply.
Catering Orders:
Catering orders must be canceled at least 72 hours before the event
for an applicable refund to be processed.
Discounts:
Discounts applied at booking are non-refundable and do not fall under
standard guest-count reduction or cancellation policies. Discounts
based on a specific guest count will not be further adjusted following
a reduction in attendance.
Professional Bartending Course Payment Policy
Tuition must be paid in full before beginning the Professional
Bartending Course unless another payment arrangement has been
approved by DrinkMaster Bartending School.
Professional Bartending Course & TiPS Certification Refund Policy
No refunds are issued once you have reserved and booked a Professional
Bartending Course or TiPS Alcohol Certification class. You may request
to reschedule to a later available date by providing prior notice to
DrinkMaster Bartending School at
Contact@DrinkMasterBartending.com
.
Changes to This Policy
We may update this Privacy Policy, SMS/Text Messaging Terms & Conditions, and
related policies periodically to reflect changes in our services,
practices, technology, or applicable requirements. Updates will be
posted on this page and the Last Updated date will be revised when
appropriate.
Contact DrinkMaster
enrollment, an order, class, certification, refund, or another
DrinkMaster service? We’re happy to help.
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108 Lincoln Street, Boston, MA 02111
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