Privacy Policy, SMS Terms & Conditions & Customer Support

Support

Have a question? We’re happy to help with DrinkMaster Bartending School
courses, TiPS Alcohol Certification, Craft Cocktail Classes, corporate
team building events, enrollment, scheduling, orders, and student support.

SMS Privacy & Consent Terms

DrinkMaster Bartending School offers optional SMS/text messaging to
customers, prospective students, students, and guests who choose to
receive text communications from us.

Providing a mobile phone number does not by itself constitute consent
to receive SMS/text messages.

Where SMS messaging is offered through a DrinkMaster website form,
users may separately choose to opt in by affirmatively selecting the
SMS/Text Messaging Consent checkbox.

Types of Messages

By selecting the SMS/Text Messaging Consent checkbox, you consent to
receive SMS/text messages from DrinkMaster Bartending School related
to your inquiry, enrollment, courses, class schedules and reminders,
certification, and student support. Messages may also include
service-related responses or information consistent with the reason
you contacted DrinkMaster.

Message Frequency & Charges

Message frequency varies.
Message and data rates may apply depending on your mobile carrier
and service plan.

Opt-Out & Help

Reply STOP at any time to
opt out of future SMS/text messages. Reply
HELP for assistance.
You may also call

617-482-1999

or email

Contact@DrinkMasterBartending.com
.

Mobile Information & SMS Consent Privacy

Mobile information will not be shared with third parties or affiliates
for marketing or promotional purposes.

SMS opt-in data, mobile phone numbers, and text messaging consent will
not be sold, rented, or shared with third parties or affiliates for
their marketing or promotional purposes. Information may be provided
to service providers solely as necessary to deliver and support our
SMS/text messaging services.

SMS / Text Messaging Terms & Conditions

These SMS/Text Messaging Terms & Conditions apply when you separately opt in
to receive SMS/text messages from DrinkMaster Bartending School. By selecting
an SMS/Text Messaging Consent checkbox or otherwise providing affirmative SMS
consent where offered, you agree to these terms.

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process
will not be shared with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for
marketing or promotional purposes. SMS opt-in data, mobile phone numbers, and
text messaging consent will not be sold, rented, or shared with third parties
or affiliates for their marketing or promotional purposes. Information may be
provided to service providers solely as necessary to deliver and support
DrinkMaster’s SMS/text messaging services, and those providers may use the
information only as necessary to provide those services on our behalf.

2. Types of SMS Communications

If you have consented to receive text messages from DrinkMaster Bartending
School, you may receive messages related to the following:

• Responses to inquiries and questions you submit to DrinkMaster
• Professional Bartending Course enrollment, registration, and scheduling
• TiPS Alcohol Certification registration and scheduling
• Craft Cocktail Class reservations and confirmations
• Corporate team building event bookings, in person and virtual
• Class dates, times, locations, reminders, and schedule changes
• Attendance, rescheduling, and make-up class coordination
• Order, shipping, and cocktail ingredient kit fulfillment updates
• Customer service, student support, and account notifications

3. Message Frequency

Message frequency may vary
depending on the type of communication. For example, you may receive up to
5 SMS messages per week related to your inquiry, enrollment, class schedule,
event booking, order, or support request. Most students and customers receive
messages only while an inquiry, class, certification, or event is active.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your
carrier’s pricing plan. These fees may vary if the message is sent
domestically or internationally. Carriers are not liable for delayed or
undelivered messages.

5. Opt-In Method

You may opt in to receive SMS messages from DrinkMaster Bartending School in
the following ways:

• By completing a form on the DrinkMaster Bartending School website and affirmatively selecting the SMS/Text Messaging Consent checkbox

The SMS consent checkbox is optional, is not selected by default, and is not
required in order to submit the form. Providing a mobile phone number alone
does not constitute consent to receive SMS/text messages. SMS consent is not
a condition of purchase, enrollment, registration, booking, submitting an
inquiry, or receiving services from DrinkMaster Bartending School.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply
STOP to any SMS message you receive.
Alternatively, you can contact us directly to request removal from our
messaging list by calling
617-482-1999
or emailing
Contact@DrinkMasterBartending.com.

After opting out, you may receive a single final confirmation message
acknowledging your request. Opting out of SMS messaging does not affect your
enrollment, registration, booking, or ability to receive services from
DrinkMaster Bartending School.

7. Help

If you are experiencing any issues, you can reply with the keyword
HELP. Or, you can get help directly
from us at:

• Phone: 617-482-1999
• Text: 617-719-9999
• Email: Contact@DrinkMasterBartending.com
• Mail: DrinkMaster Bartending School, 108 Lincoln Street, Boston, MA 02111

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the
SMS consent box on our forms.

8. Standard Messaging Disclosures

Consent & Eligibility

By opting in, you represent that you are the subscriber or customary user of
the mobile number provided and that you are authorized to consent to receive
messages at that number. If you stop using a mobile number that you provided
to DrinkMaster, please notify us so that we do not send messages to a
subsequent subscriber of that number.

Supported Carriers & Delivery

SMS availability and delivery may depend on your wireless carrier, device,
coverage, and service. DrinkMaster does not guarantee that every message will
be delivered or received within a particular period of time.

Changes to SMS Terms

DrinkMaster may update these SMS/Text Messaging Terms & Conditions
periodically to reflect changes in our messaging program, services, technology,
or applicable requirements. Updated terms will be posted on this page and the
Last Updated date will be revised when appropriate.

Privacy Policy

This Privacy Policy describes our policies and procedures regarding
the collection, use, and disclosure of information when you use the
DrinkMaster Bartending School website and services. It also explains
certain privacy rights and choices that may be available to you.

We use personal information to provide, administer, support, and improve
our services; process enrollments, bookings, purchases, and orders;
communicate with customers and students; and operate our website and
business.

Information We Collect

While using our website or services, we may ask you to provide
information that can be used to contact or identify you or to
administer the service you requested. This may include:

• First and last name
• Email address
• Phone number
• Billing or shipping address
• Address, city, state, and ZIP code
• Course, certification, class, or event interests
• Enrollment and registration information
• Booking and purchase details
• Order and fulfillment information
• Questions and communications submitted to DrinkMaster
• Website usage and technical data

How We Use Your Information

DrinkMaster may use personal information for purposes including:

• Providing and maintaining our services
• Processing bookings, enrollments, registrations, purchases, and orders
• Administering Professional Bartending Courses and TiPS Alcohol Certification
• Administering Craft Cocktail Classes and corporate team building events
• Communicating regarding inquiries, reservations, schedules, updates, and service information
• Providing customer and student support
• Fulfilling orders and event-related materials
• Improving website performance and user experience
• Sending permitted email communications about related classes, events, programs, or promotions
• Sending SMS/text communications when the recipient has separately opted in to SMS messaging
• Complying with applicable legal, regulatory, security, and business requirements

Usage Data, Cookies & Website Tracking

Usage data may be collected automatically when using the website and
may include IP address, browser type, browser version, pages visited,
date and time of visits, device information, and other technical or
diagnostic data.

Our website may use cookies, web beacons, and similar technologies
to support functionality, remember preferences, analyze website
traffic, improve performance, and understand how visitors use our website.

• Essential Cookies – required or useful for website functionality
• Functionality Cookies – help remember user preferences
• Analytics Cookies – help us understand and improve website performance

You may configure your browser to refuse or limit cookies. Some parts
of the website may not function properly if cookies are disabled.

Email Communications

We may use your email address to send transactional or service-related
communications and, where permitted, newsletters, marketing materials,
or information about upcoming classes, programs, events, and related
services. Marketing emails may include an unsubscribe mechanism.
Email delivery may be supported by third-party service providers acting
on our behalf.

Payments

DrinkMaster uses secure third-party payment processors to handle
certain transactions. Payment information such as complete credit
card numbers is processed by the applicable payment provider rather
than being directly stored by DrinkMaster as part of ordinary website
payment processing. Payment providers maintain their own privacy and
security practices and may be subject to PCI-DSS requirements.

Sharing of Information

DrinkMaster does not sell or rent personal information.

We may share information with trusted service providers when reasonably
necessary to operate our business and provide requested services,
including providers supporting:

• Payment processing
• Email delivery and communications
• Website hosting and operation
• Website analytics and performance
• Shipping and order fulfillment
• Business and customer-support systems

Information may also be disclosed when required by law, regulation,
legal process, or when reasonably necessary to protect the rights,
security, property, or interests of DrinkMaster, our customers,
students, or others.

Data Security

We take reasonable administrative and technical measures designed to
protect personal information from unauthorized access, disclosure,
alteration, or destruction. However, no method of transmission over
the internet or method of electronic storage can be guaranteed to be
completely secure.

Children’s Privacy

Our website and services are not directed to children under 13,
and we do not knowingly collect personal information from children
under 13 through our website. If you believe a child has provided
personal information to us, please contact us.

California Privacy Rights

California residents may have specific rights regarding personal
information under applicable California privacy law. Depending upon
the circumstances and applicable law, these may include:

• The right to request information regarding personal information collected about you
• The right to request access to certain personal information
• The right to request deletion or correction of certain personal information
• Applicable rights concerning the sale or sharing of personal information
• The right to exercise applicable privacy rights without unlawful discrimination

To submit a privacy-related request, please contact DrinkMaster using
the contact information at the bottom of this page.

Links to Other Websites

Our website may contain links to websites or services that are not
operated by DrinkMaster. DrinkMaster is not responsible for the
privacy practices or content of third-party websites. We encourage
visitors to review the privacy policies of websites they visit.

Cocktail Ingredient Kit Fulfillment

Order Fulfillment.
Cocktail ingredient kits are generally shipped
8–10 business days prior to your
scheduled event date to allow sufficient time for delivery.
Once your order ships, you will be notified by email with available
tracking information. Business days are Monday through Friday and
do not include holidays or weekends.

Carrier delivery estimates are estimates and are not guarantees.
Once an order leaves our facility, delivery is handled by the
applicable carrier.

If an order arrives damaged, please retain the original shipping
containers and photograph the damage so a carrier claim can be
documented. If an order is returned to DrinkMaster as undeliverable,
any applicable refund may be reduced by shipping costs incurred.

Refund Policies

Changes to This Policy

We may update this Privacy Policy, SMS/Text Messaging Terms & Conditions, and
related policies periodically to reflect changes in our services,
practices, technology, or applicable requirements. Updates will be
posted on this page and the Last Updated date will be revised when
appropriate.

Contact DrinkMaster